Wednesday, December 6, 2023
HomeEurope TravelThe Pilot Program for Renaissance Inns’ New AI-powered Digital Concierge Service

The Pilot Program for Renaissance Inns’ New AI-powered Digital Concierge Service


Renaissance Hotels new

BETHESDA, MD – Vacationers staying at choose Renaissance Inns, a part of Marriott Bonvoy’s extraordinary portfolio of over 30 resort manufacturers, will quickly have prompt entry to vetted, insiders’ picks for vibey cocktail bars, under-the-radar points of interest, top-rated breakfast spots and extra by way of an thrilling new digital concierge service. In the present day the model introduced a pilot program for RENAI by Renaissance (pronounced “ren-A”), which stands for Renaissance Synthetic Intelligence, and is akin to having a well-connected native who is on the market 24/7 all proper from friends’ smartphones.

RENAI by Renaissance represents the most recent evolution of the model’s signature Navigator program, which connects resort friends with handpicked native experiences from Renaissance Navigators – resort associates on the heart beat of the neighborhood who usually comb by way of eating places, bars, leisure venues, excursions and actions. The primary of its variety for use throughout a number of properties, RENAI by Renaissance is a fusion of the most recent know-how and the trademark hospitality that defines the Renaissance expertise.

Understanding that Renaissance Lodge friends are keen on rising tech that’s intelligent and has persona, RENAI by Renaissance is powered by each human contact and AI. Renaissance Navigators have offered their experience to coach RENAI by Renaissance with their high picks, and these particular suggestions will at all times be designated by a compass emoji. Additionally it is powered by ChatGPT and respected open-source retailers, which have contributed suggestions to a curated and consistently refreshed “black guide” listing that’s vetted by human Navigators. This implies customers can have faith that the strategies they see function a real reflection of the neighborhood.

Company are actually in a position to take a look at out RENAI by Renaissance at The Lindy Renaissance Charleston Lodge, Renaissance Dallas at Plano Legacy West Lodge, and Renaissance Nashville Downtown.

Our Navigators rejoice the tradition, concepts, individuals and abilities of their neighborhoods and supply their private suggestions on what to see and do of their yard. RENAI by Renaissance makes this much more accessible and inclusive. We have been already within the means of evolving our signature Navigator program when know-how leaps introduced a serendipitous alternative to fuse our Navigators’ human insights with time-saving know-how. With as we speak’s vacationers accessing an awesome quantity of data, our objective is to assist them reduce by way of the litter and supply a customized visitor expertise with usually up to date suggestions for native discovery. Eddie Schneider, World Model Director, Renaissance Inns

For friends who might need to conduct their very own analysis on native experiences earlier than their journey even begins or get a head begin whereas ready in line for the concierge, they will merely scan a QR code to attach with RENAI by Renaissance through textual content message or WhatsApp and begin a dialog. Company will then obtain a response to their requests with suggestions which have been vetted by Renaissance Navigators in addition to determine particular offers on eating places, excursions and extra. For extra in-depth help, RENAI by Renaissance additionally encourages friends to fulfill with a Renaissance Navigator on-site to additional curate their native itinerary and unlock further suggestions, native connections, and reductions.

Following RENAI by Renaissance’s pilot interval, Renaissance Inns plans to broaden the AI-powered concierge service extra extensively in 2024, together with over 20 properties globally by March 2024. The total rollout of this system is projected to incorporate extra enhancements to the service together with further communication platforms resembling Instagram in addition to curated suggestions from neighborhood tastemakers resembling musicians, DJs, artists, style designers, and extra. These collaborators will work with Navigators to create a strong, curated and proprietary listing for Renaissance Inns around the globe.

To find extra about Renaissance Inns and its Navigator program, please go to www.renhotels.com.

About Marriott Bonvoy®

Marriott Bonvoy, Marriott Worldwide’s award-winning journey program and market, provides members entry to transformative, eye-opening experiences across the nook and throughout the globe. Marriott Bonvoy’s portfolio of over 30 extraordinary manufacturers gives famend hospitality in probably the most memorable locations on the earth. Members can earn factors for stays at lodges and resorts, together with all-inclusive resorts and premium dwelling leases, in addition to by way of on a regular basis purchases with co-branded bank cards. Members can redeem their factors for experiences together with future stays, Marriott Bonvoy Moments™, or by way of companions for luxurious merchandise from Marriott Bonvoy Boutiques®. With the Marriott Bonvoy app, members take pleasure in a stage of personalization and contactless expertise that enables them to journey with peace of thoughts. To enroll at no cost or for extra details about Marriott Bonvoy, go to marriottbonvoy.com. To obtain the Marriott app, go right here. Vacationers may also join with Marriott Bonvoy on Fb, Twitter, Instagram and TikTok.

About Marriott Worldwide

Marriott Worldwide, Inc. (NASDAQ: MAR) is predicated in Bethesda, Maryland, USA, and encompasses a portfolio of greater than 8,100 properties beneath 30 main manufacturers spanning 139 international locations and territories. Marriott operates and franchises lodges and licenses trip possession resorts all around the globe. The corporate gives Marriott Bonvoy®, its extremely awarded journey program. Join with us on Fb and @MarriottIntl on Twitter and Instagram.

About Marriott Bonvoy®

Marriott Bonvoy’s extraordinary portfolio gives famend hospitality in probably the most memorable locations on the earth, with 31 manufacturers which can be tailor-made to each sort of journey. Members can earn factors for stays at lodges and resorts, together with all-inclusive resorts and premium dwelling leases, and thru on a regular basis purchases with co-branded bank cards. Members can redeem their factors for experiences together with future stays, Marriott Bonvoy Moments™, or by way of companions for luxurious merchandise from Marriott Bonvoy Boutiques®. To enroll at no cost or for extra details about Marriott Bonvoy, go to marriottbonvoy.com.

Erica Roney
Senior Supervisor, Premium Manufacturers Public Relations
Marriott





Supply hyperlink

RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Recent Comments