MUNICH, June 26 2023 – Apaleo, the open property administration platform for hospitality, has been chosen by world developer, investor and resort model citizenM to speed up its innovation, effectivity and drive its bold plans for development.
citizenM began in 2008 with an concept to disrupt the normal resort trade by making a luxurious hybrid resort for right now’s trendy vacationers – eliminating widespread frustrations these frequent vacationers shared. It now has almost 7,000 rooms throughout 31 properties within the US,Europe, and Asia.
To assist obtain its mission, citizenM wanted a next-generation platform to switch its legacy property administration software program (PMS), pace up innovation and assist it ship a seamless and extra personalised visitor journey.
Constructed on a MACH structure, Apaleo’s API-first structure allows unprecedented pace, reliability and adaptability for hospitality companies to roll-out new know-how and information instruments at once.
The platform’s potential to supply a contemporary visitor expertise by high-speed migration and roll-out in addition to its capability for limitless innovation and customization by the Apaleo Retailer had been key to citizenM’s resolution.
Klaas van Lookeren Campagne, CEO of citizenM, stated: “We intention to supply visitor service past expectations, anticipating our friends’ wants, constantly exceeding their expectations, and curating memorable experiences for them. We are able to solely do this if we have now a platform that at all times places us on the leading edge. It’s unattainable to successfully function these belongings and defend our funding with out leveraging the large quantities of information property administration instruments now produce.”
“We strongly imagine that guest-centric know-how is the inspiration and enabler of our success. We worth Apaleo’s revolutionary pondering and the way their platform may help us handle the community effectively, enhance time-to-market outcomes and make the most of information to drive visitor satisfaction.”
Martin Reichenbach, Co-Founder and CEO of Apaleo stated: “We’re delighted so as to add citizenM to the Apaleo platform. Our first-of-its-kind, API-first platform, continues to set the usual for contemporary property administration, permitting builders to resolve the urgent challenges of our trade. This announcement is yet one more sign that the trade is prepared for change, transferring away from conventional all-in-one PMS suites to the best-of-breed platform method.”
“By adopting the Apaleo platform, citizenM is future-proofing its know-how and can be capable of innovate on the scale required to remain forward of the curve. We’re excited to see citizenM unlock its full potential with this transition away from legacy know-how.”
About citizenM
citizenM was launched in 2008 with a function – to disrupt the normal, stale resort trade. Rattan Chadha – the founding father of the worldwide vogue model Mexx – was impressed by his workers to create a resort for right now’s frequent travellers, giving them all the pieces they want and nothing they don’t. This implies central areas on the earth’s most enjoyable cities, however at an reasonably priced value. Not only a place to sleep, however someplace to work, loosen up and play – similar to dwelling. Someplace with superfast free Wi-Fi, tech that makes life simple, and world-class artwork that isn’t ‘resort artwork’. A room with an ultra-comfortable XL mattress to crash in, and a strong rain bathe to wake-up in. Rattan Chadha known as this ‘reasonably priced luxurious for the folks’.
The primary citizenM opened at Amsterdam’s Schiphol Airport in 2008. As of March 2023, citizenM’s portfolio has 31 resorts in 18 thrilling cities: London, Glasgow, Amsterdam, Rotterdam, Paris, Copenhagen, Zurich, Geneva, New York, Los Angeles, Miami, Boston, Seattle, San Francisco, Washington DC, Chicago, Taipei and Kuala Lumpur.
Harriet Elliott
PR Supervisor
