Friends booked on the three-day Festive Market Getaway cruise onboard Ambassador Cruise Line’s Atmosphere, which was as a result of depart London Tilbury on Sunday, December 18, didn’t get the cruise they hoped for.
After visitors had launched into the vessel and lots of had been having fun with their first dinner onboard, the ship’s administration introduced that every one visitors had been required to disembark once more. Whereas conducting upkeep, a difficulty with the lifeboat station onboard Atmosphere was recognized, stopping the vessel from crusing.
Friends Requested to Depart Cruise Ship Because of Situation with Lifeboat Station
For a three-day Festive Market Getaway cruise, visitors launched into Ambassador Cruise Line’s Atmosphere in Tilbury within the UK, yesterday, December 18. Nonetheless, solely hours after embarking, visitors had been requested to go away the ship once more earlier than 09:30 AM at this time whereas having fun with their first dinner onboard.
Whereas conducting repeatedly scheduled upkeep to one of many lifeboat stations, onboard employees found a difficulty that rendered the vessel unable to set sail.
In a press release, Ambassador Cruise Line acknowledged the next on December 18: “We will this night affirm that we now have reluctantly taken the choice to cancel our three-day Festive Market Getaway cruise, which was as a result of depart London Tilbury at this time, Sunday 18th December. Following annual upkeep works performed, a difficulty with the lifeboat station on board Atmosphere was recognized.”
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The cruise line continued by stating that the problem was of such a nature that it might not have the ability to full the restore and post-repair check in time to function the cruise efficiently.
“It’s by no means a straightforward choice to cancel any itinerary, notably at the moment of 12 months, and we wish to apologize to all these visitors who had been as a result of sail with us at this time.”
Ambiance Underway to Germany
Though engineers onboard have tried to right the problem with the lifeboat station whereas in port in Tilbury, the work must be achieved in a extra appropriate location. Subsequently, Ambassador Cruise Line introduced at this time, December 19, that Atmosphere would head to Germany for repairs.
Atmosphere has left London Tilbury this afternoon to go to Bremerhaven, the place the work and checks will probably be accomplished. Regrettably, this is not going to be concluded in time to function the Christmas & New Yr Canary Islands Cruise, which was as a result of sail on Wednesday, December 21.
What this implies for visitors booked onboard this voyage continues to be being decided. Ambassador Cruise Line is at present engaged on contacting visitors. In response to on-line reviews, any potential refunds or cruise credit will come all the way down to a full refund + 25% low cost on a brand new reserving or raise and shift with a 50% low cost.
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Ambassador Cruise Line asks visitors to attend earlier than contacting the cruise line and/or journey advisors: “We are going to e-mail all visitors this afternoon to additional clarify and talk this. We might advise all visitors on this crusing to please wait to obtain this communication earlier than contacting both us immediately or your journey agent. We will solely apologize for any upset and inconvenience this announcement will trigger our valued visitors.”
MV Atmosphere is the previous Regal Princess that sailed for Princess Cruises between 1991 and 2007. Between 2007 and 2020, the 70,285 gross-tons cruise ship sailed for P&O Australia as Pacific Daybreak.
In 2020, the vessel was bought by Ocean Builders Central and rebranded as Satoshi. This firm deliberate to transform the ship right into a floating bitcoin residence, however their efforts had been unsuccessful.
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In 2021, the ship was considered scrapped however was later resold to Ambassador Cruise Line, which has operated the vessel with blended success.