Accor, the most important resort operator in Australia and New Zealand, hosted its first ever Pacific Leaders EMPOWERED Convention and Awards with greater than 400 common managers and senior leaders from Accor attending from Australia, New Zealand, Fiji, French Polynesia, and internationally.
Held on the Worldwide Conference Centre in Sydney on 11 and 12 July 2023, EMPOWERED delivered a spread of thought-provoking shows, panel discussions, workshops and tradeshows aimed toward extending Accor’s enterprise efficiency within the Pacific area. Key themes of the convention included Accor’s Individuals, Loyalty & Visitor Expertise, Sustainability (ESG), and driving Market Main Efficiency.
Sarah Derry, Accor Pacific CEO for the Premium, Midscale and Economic system division, stated the convention was an funding into individuals and efficiency, and would help Accor’s aim of reaching worthwhile and sustainable enterprise development for its stakeholders.
“Our intention of the two-day convention was to carry our senior leaders and key stakeholders collectively to develop a shared understanding of our enterprise and to listen to instantly from our enterprise leaders as they focus on Accor’s imaginative and prescient for the way forward for hospitality,” she stated.
“Empowerment is a key worth at Accor, and we consider that by empowering our individuals, we are able to really remodel and lead the hospitality trade. Now we have little question that the insights and concepts shared at this convention may have an enduring affect on all of us, and we’re excited to see the optimistic change that can come from it.”
Day one of many convention kicked off with a world replace from Accor’s Group Deputy CEO and Premium, Midscale & Economic system Division CEO, Jean-Jacques Morin. This was adopted by an informative keynote deal with by Tourism Australia Managing Director, Phillipa Harrison, on the technique to market Australia to the world.
Accor World Chief Business Officer for the Premium, Midscale & Economic system Division, Karelle Lamouche, additionally shared an replace on international business methods and the facility of Accor’s portfolio of manufacturers together with in style choices equivalent to Pullman, Novotel and ibis, whereas Accor World Chief Expertise & Tradition Officer, Steven Daines, gave a expertise and tradition replace.
There was additionally a provider village curated by Accor’s procurement workforce to showcase improvements from the Group’s companions, an Accor Plus replace from CEO Renae Trimble, and an skilled panel dialogue of leaders from Accor’s Center East, Africa, Turkey & Asia Pacific, Premium, Midscale & Economic system Division.
A First Nations panel, consisting of Dean Parkin (Yes23), Mundunarra Bayles (Black Card), and Nareen Younger (UTS), hosted by Sarah Derry, kick-started the second and last day of the convention. Main the dialogue had been matters together with cultural functionality, workforce member engagement, and the significance of valued First Nations companions.
Attendees then did a deep dive into three of Accor’s key priorities with workshop classes on Individuals, Sustainability, and Loyalty & Visitor.
Becoming a member of the high-profile audio system from earlier within the day, Sarah Derry then hosted one other panel dialogue with key Accor companions, together with Olivia Wirth (Qantas), Margy Osmond (TTF), Luke Bould (TEG), and Andrew Abdo (NRL).
Accor closed the convention with a world-class leisure expertise at Accor Stadium. Delegates travelled through Rocket Ferries to Sydney Olympic Park Wharf and onto Accor Stadium to observe State of Origin III. The ambiance was electrical with over 80,000 tickets bought for this occasion, which is without doubt one of the largest and most spectacular within the stadium’s occasion calendar.
Gala Dinner and Pacific Awards
A spotlight of the convention was the Gala Dinner and Pacific Awards ceremony on Tuesday 11 July, which recognised standout service and key efficiency throughout the Group.
Introduced on the evening had been 9 award classes:
- Greatest Loyalty Efficiency Property (winner: Mantra on Jolimont Melbourne)
- Greatest Visitor Expertise Property (winner: Mantra Epping and The Sebel Pinnacle Valley)
- Greatest Sustainability Initiatives Property (winner: Peppers Silo Resort Launceston)
- Greatest Performing Meals & Beverage Outlet (winner: Platform 818 at Mercure Sydney)
- Greatest Performing Property (winner: Novotel Hamilton Tainui and Novotel Brisbane South Financial institution)
- Most Engaged Property (winner: Mantra on Northbourne Canberra)
- Highest Academy Accor Coaching Hours Property (winner: ibis Kinds Karratha)
- Resort of the Yr (winner: Mövenpick Resort Wellington)
- Enterprise Unit of the Yr (winner: Adelaide Qantas Lounges)
Two 2022 Bernaches Awards – Accor’s highest particular person and workforce accolades – had been additionally introduced on the evening to the workforce’s behind Accor Pacific’s Work Your Means expertise attraction and retention initiative and Heartist 2022 tasks.
In the course of the glamourous night occasion, the French Ambassador to Australia, His Excellency Ambassador Jean-Pierre Thebault, additionally spoke concerning the highly effective partnership between Australia and France and up to date attendees on the 2024 Olympics in Paris.
This was adopted by a shock efficiency by star of stage and tv PAULINI – certainly one of Australia’s most interesting vocalists who shot to fame on Australian Idol.
About Accor, a world-leading hospitality group
Accor is a world main hospitality group providing experiences throughout greater than 110 nations in 5 400 properties, 10 000 meals & beverage venues, wellness amenities or versatile workspaces. The Group has one of many trade’s most numerous hospitality ecosystems, encompassing greater than 40 resort manufacturers from luxurious to economic system, in addition to Life-style with Ennismore. Accor is dedicated to taking optimistic motion by way of enterprise ethics & integrity, accountable tourism, sustainable growth, neighborhood outreach, and variety & inclusion. Based in 1967, Accor SA is headquartered in France and publicly listed on Euronext Paris (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in america. For extra info, please go to www.group.accor.com or observe us on Twitter, Fb, LinkedIn, Instagram and TikTok.
