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Unifocus Celebrates 25 Years of Hospitality Innovation


DALLAS, TXUnifocus, the worldwide chief in workforce administration options for the resort and hospitality business, proudly marks its twenty fifth anniversary. With a tradition of innovation, Unifocus stays on the forefront of shaping workforce know-how for accommodations, setting business requirements.

“Twenty-five years of serving the hospitality business and counting,” says Moneesh Arora, Chief Government at Unifocus. “We’re stuffed with gratitude for our purchasers who’ve been a part of this journey, in addition to our extremely devoted crew that makes our imaginative and prescient a actuality. Our success stems from our dedication to actually understanding the wants of hoteliers, which frequently evokes us to boost and innovate our resort operations know-how.”

Based in 1998, a landmark 12 months in technological evolution, Unifocus emerged with a imaginative and prescient to revolutionize resort companies by way of cutting-edge know-how. That 12 months noticed the beginning of giants like Google, essential laws just like the DMCA fostering e-commerce development, the institution of significant Wi-Fi requirements, the rise of MP3 gamers, and bold house endeavors like NASA’s Mars Local weather Orbiter. These milestones underline the spirit of innovation and progress that characterised the period.

That very same 12 months, Unifocus launched the first-ever resort labor administration system, revolutionizing labor administration for the hospitality sector. Unifocus’ early improvements embody automating scheduling, accommodating worker preferences for day off, and far more.

Through the years, Unifocus continued to steer the business with groundbreaking know-how:

  • 1998: Constructing on the first-ever labor administration system and automatic scheduling for the resort business, a pioneering system that laid the muse for early AI
  • 2000: Delivered the primary hospitality workforce administration system with outlet forecasting.
  • 2003: Launched the primary rapid-response system for accommodations utilizing SMS messaging.
  • 2004: Launched the primary web-based labor administration system for hoteliers.
  • 2005: Developed the first-ever cellular app for the hospitality sector on the Symbian platform for Nokia telephones.
  • 2007: Launched the first-ever resort cellular app for Blackberry units.
  • 2008: Pioneered a communications platform between accommodations and company, leveraging SMS textual content messages.
  • 2010: Turned the primary workforce administration system to supply a number of languages for customers.
  • 2015: Launched auto job sheet creation and task capabilities to its workforce administration platform.
  • 2016: Built-in labor requirements and the labor budgeting course of immediately into workforce administration know-how.
  • 2018: Launched the resort business’s first multi-lingual cellular scheduling app.
  • 2021: Launched ShiftGenius, an clever addition to our well-loved automated shift-swapping characteristic and the primary hospitality know-how to permit managers to put up open shifts to everybody or choose teams of staff, enhancing staffing protection, hiring, and retention.

Right now, Unifocus continues to empower accommodations with revolutionary know-how. Ever evolving, Unifocus expanded its capabilities by buying Knowcross, a best-in-class operations administration platform, to ship a streamlined workforce administration suite to hoteliers. A pure subsequent step within the evolution of resort operations, the built-in programs increase managers’ decision-making with real-time knowledge that flows between forecasting, scheduling, job execution, in addition to visitor and worker satisfaction in a single ecosystem.

“Reflecting on the early days of Unifocus, we envisioned a future the place know-how would optimize resort companies,” mentioned Mark Heymann, Founding father of Unifocus. “Twenty-five years in the past, we pioneered know-how that precisely predicts occupancy and aligns it with staffing ranges—an early type of machine studying. Right now, as AI evolves, Unifocus continues to optimize resort operations from ShiftGenius to streamlined and dynamic housekeeping duties, all working collectively to boost the visitor expertise. “

For extra info, go to www.unifocus.com.

About Unifocus

Unifocus is a worldwide chief in workforce administration know-how, serving properties in 68 international locations and 31 languages. Designed for accommodations, Unifocus boosts resort efficiency with clever analytics that automate labor budgeting and forecasting, delivering exact staffing ranges and workloads by streamlining Planning & Scheduling, Time & Attendance, and Operations Administration instruments. Staff love the cellular app for seamless communication, with options like easy shift swaps utilizing the award-winning Shift Genius, and real-time prioritization of visitor requests, housekeeping and upkeep duties. Operational effectivity is accelerated with compliance alerts that enable managers to deal with what actually issues: maximizing visitor satisfaction and fostering a productive, engaged workforce. Uncover the way forward for resort operations with Unifocus. Go to Unifocus.com at this time.



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